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Front Desk Volunteer

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Part time

Reports to:

BRM Staff members

About us

Since 1899, the Boston Rescue Mission (BRM) has focused on preventing and ending homelessness and in guiding people from a place of need to a place of self-sufficiency. Located in the heart of downtown Boston, BRM serves women and men who are homeless and at risk of homelessness 365 days a year. People in crisis, including veterans, come to the Mission to receive hearty meals, safe shelter beds, and life-transforming services. Our shelter programs focus on treating the underlying causes of homelessness with individualized case management, employment, and services to guide people toward permanent housing. Our approach establishes a caring and accountable recovery environment along with job skills and related training designed to promote healthy, independent living. We are committed to helping people break their personal cycle of homelessness and over time have seen remarkable results.

Primary Responsibilities

Providing professional and friendly assistance to guests, staff, volunteers and other visitors. 


  • Tracking guests as they enter and exit the building.

  • Answering phone calls.

  • Paging clients and staff.

  • Distributing materials to visitors seeking information.


Training will be provided. Prior experience with homeless populations a plus.

Compensation and Benefits

  • Achieve a better understanding of the workings of a halfway house and shelter. 

  • Act as liaison between Mission and vistors and guests.

  • We request a weekly commitment of at least one shift per week.

  • 3 to 6-hour shifts available between 8am & 5pm daily.

How to Apply

Please contact Mauricia Darvish at or (617) 338-9000 ext. 1230.

For your convenience, you may apply directly online or download our PDF application form. If using PDF, please return via email, fax to (617) 482-6623 or mail to:

   Boston Rescue Mission

   PO Box 120069

   Boston, MA 02112-0069

   Attn: Front Desk Volunteer


Boston Rescue Mission is an Equal Opportunity Employer. Individuals from all backgrounds are encouraged to apply.

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